Timberline Flooring --- Installation

Uncontrollable Factors Due to some uncontrollable scenarios such as rain, calamity, traffic and the like, might disrupt or delay our scheduling. Timberline Flooring can not be held responsible for uncontrollable factors. We will update you with any problem that may occur during the installation process and readjust the schedule accordingly.

Dust As with any type of construction project, dust is created. We encourage our customers to dust proof as much as they can. We recommends that decorative and nick-knack be moved away from construction site to help ease the cleaning process. We do not clean up dust created in the work process, but we try to minimize it productions as best we can.

Pets We are not responsible for your pets. Please make arrangements to keep them away from the work area.

Wires Sometimes wires are concealed under carpeting. It could be alarm, phone, speaker, and wires of the like, which could interfere with installation. It is recommended that you call a professional to reroute lines after our installation is complete. If lines are in the way of installation we can not guarantee that they will continue to work after installation of new flooring. Wires could be pierced, pinch, or stretch by flooring product and or nails.

Natural Products Wood is a natural product, with natural differences in texture, tone, and grain. A slight variation of these combinations is to be expected from plank to plank. We do not warrant against these natural anomalies which can be found in various flooring products. To achieve a uniform appearance across the entire floor, we mix several planks from different cartons; thereby, maximizing aesthetic appearance and color consistency.

Sub-floor preparation Prior to the installation of your new flooring, the installer must prepare your sub-floor, especially in hardwood and laminate installation. In all estimate and bid, floor prep is not included. Our sales associate does not have the proper equipment or expertise to determined appropriate actions or condition of your sub-floor. All floor preparation is extras.

Doors Trimming Please note that sometimes new flooring installed may be higher than old flooring and in some cases, doors may need to be removed and trimmed to make clearance for new flooring. There is an additional charge for this service. Not every crew is equipped to provide this service. Please contact your sales consultant for pricing.

Water hook up & commode We do not connect gas appliance. We do not warrant plumbing service from leaks and household damage resulting from leaks. We prefer that you have a professional plumber perform this type of work. Including water and drain hook up.

Moving Large Items We do not move any item that requires more than three individuals or weight in excess of 250-300 lbs or awkward in shape or oversized. Furniture that is too large to be move needs to be disassembled in order for us to move it. Please arrange to have these items ready for removal or have them move away from the work area before our crew arrives.

Late & Non Payment Payment made after 29 days form project completion will be assessed 19.89% interest of delinquent balance. For project not paid after 29 days; interest, legal fees and expenses wit will be added to remaining balance and a lean will be place on project property. The total amount of lean will also have interest charge of 19.89% annually until the total amount is paid in full.

Terms & Condition Conditions set fourth on this page will accompany all services provided through Timberline Flooring. All project contract (s) must agree with our terms presented on this page. To modified these terms each specific contract must have a written proposal and must be agreed upon and signed by Head of Director or President of Timberline Flooring prior to execution of project.

Restocking Fee A restocking fee will be applied to any customer product returns on all orders purchased from Timberline Flooring. The restocking fee is mandatory on all customer returns and ranges from 20%-30% off each item returned.